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Next Day Delivery

Easy Returns

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Delivery

Important general information:

  • Free standard delivery will take 2-3 business days
  • Collection option available: collect your order in person, at our warehouse.
  • We offer you a 30-day warranty with all orders. This will cover any damaged items that you have received or are not to as satisfactory levels.

General Delivery charges:

Excluding VAT

  • Order below £34.99 you can pay £5.99 up to 3 days delivery or £7.99 next day delivery

  • Order above £35.00 you will receive FREE delivery (excludes furniture)

Furniture delivery charges:

  • Order below £299 and you can pay £19.99 next working day delivery Subject to stock
  • Order above £300 and you will receive free next working day delivery Subject to stock

 

Delivery Schedule:

*Please Note* the delivery schedule only applies to next working day.

Also, certain items (including furniture) are not guaranteed to be delivered on time. 

Orders Placed on Monday before 2:00pm

Delivery Tuesday between 08:00 & 18:00

Orders Placed on Tuesday before 2:00pm

Delivery Wednesday between 08:00 & 18:00

Orders Placed on Wednesday before 2:00pm

Delivery Thursday between 08:00 & 18:00

Orders Placed on Thursday before 2:00pm

Delivery Friday between 08:00 & 18:00

Orders Placed on Friday before 2:00pm

Delivery Monday between 08:00 & 18:00

Orders Placed on Saturday or Sunday

Delivery Tuesday between 08:00 & 18:00

For the highlands of Scotland, Northern Ireland, Eire, Isle of Wight, isle of man, jersey, Guernsey and Gibraltar please checkout as normal and we will add £15 delivery.

Returns

If you wish to make a return and need some help, you can contact us at hello@bestdealwarehouse.co.uk

You may cancel your order and return the goods to the merchant within 14 working days from receipt of the goods, and then you will receive a refund within 30 days of cancellation. It is your responsibility to take care of the goods before returning them, and they must be returned to a state where they can be resold. We charge a 15% restocking fee on all returned items.

We will not accept a return of

  • All food and drink (including tea and coffee)
  • Sealed audio/video recordings or computer software which has been opened
  • Goods made to the customer's specifications

 

Return charge
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the merchant. If the goods are faulty then the postage costs will be refunded.
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Faulty order
You can receive a full refund if you return your faulty good within 30 days of receiving it.

Don't have the returns information? 

Contact customer services for the returns address. It is vital that you enclose a covering letter with the return detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

Delivery

  • Free standard delivery will take 2-3 business days
  • Collection option available: collect your order in person, at our warehouse.
  • We offer you a 30-day warranty with all orders. This will cover any damaged items that you have received or are not to as satisfactory levels.

Excluding VAT

  • Order below £34.99 you can pay £5.99 up to 3 days delivery or £7.99 next day delivery
  • Order above £35.00 you will receive FREE delivery (excludes furniture)

Excluding VAT

  • Order below £299 and you can pay £19.99 next working day delivery Subject to stock
  • Order above £300 and you will receive free next working day delivery Subject to stock

*Please Note* the delivery schedule only applies to next working day

Orders Placed on Monday before 2:00pm
Delivery Tuesday between 08:00 & 18:00

Orders Placed on Tuesday before 2:00pm
Delivery Wednesday between 08:00 & 18:00

Orders Placed on Wednesday before 2:00pm
Delivery Thursday between 08:00 & 18:00

Orders Placed on Thursday before 2:00pm
Delivery Friday between 08:00 & 18:00

Orders Placed on Friday before 2:00pm
Delivery Monday between 08:00 & 18:00

Orders Placed on Saturday or Sunday
Delivery Tuesday between 08:00 & 18:00

 

Certain items (including furniture) may carry additional lead times.

For the highlands of Scotland, Northern Ireland, Eire, Isle of Wight, isle of man, jersey, Guernsey and Gibraltar please checkout as normal and we will add £15 delivery.

Returns

If you wish to make a return and need some help, you can contact us at hello@bestdealwarehouse.co.uk

You may cancel your order and return the goods to the merchant within 14 working days from receipt of the goods, and then you will receive a refund within 30 days of cancellation. It is your responsibility to take care of the goods before returning them, and they must be returned to a state where they can be resold. We charge a 15% restocking fee on all returned items.

  • All food and drink (including tea and coffee)
  • Sealed audio/video recordings or computer software which has been opened
  • Goods made to the customer's specifications

Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the merchant. If the goods are faulty then the postage costs will be refunded.

You can receive a full refund if you return your faulty good within 30 days of receiving it.

Contact customer services for the returns address. It is vital that you enclose a covering letter with the return detailing your name, full address, order number and reason for return (please also specify whether you require an exchange or refund). We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.

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